Years
Supporting clients across the UK, US, Canada, and Australia
TECHNICAL OPERATIONS · AI WORKFLOW AUTOMATION
I help growing businesses improve their systems, streamline workflows, and apply automation to support sustainable growth.
THE WORK, IN NUMBERS
Supporting clients across the UK, US, Canada, and Australia
Delivered across systems, operations, and workflow automation
Saved by automating manual workflows
HOW I CAN HELP
From untangling the day-to-day to building tools that make growth easier to manage.
Set up and organize business tools, workflows, dashboards, and standard operating procedures.
Automate repetitive tasks such as lead capture, follow-ups, scheduling, and reporting.
Recruit, onboard, train, and manage virtual assistants with clear processes and quality standards.
Keep pipelines, client records, follow-ups, and service workflows organized and moving.
Turn operational data into useful reports and clear dashboards for better decisions.
Support property workflows, records, and operational coordination with tools that fit the business.
SELECTED SYSTEMS & AUTOMATIONS
Explore selected projects, systems, and workflow improvements.
01 / CLIENT SUCCESS & BILLING
02 / HEALTHCARE OPERATIONS
03 / REQUEST TRACKING
04 / DATA ANALYTICS
KIND WORDS
A few words from people I’ve worked with.
Working with her was one of the best decisions we made. She built our billing system from the ground up, starting independently and eventually helping us grow a dedicated team around it. She became one of the key leaders I relied on, expanding her role beyond billing and becoming a strong support in account management and overall business operations.
As a startup, our systems were messy and lacked structure. She quickly understood how everything worked and, what impressed me most, was how independently she took ownership. Without needing to be told exactly what to do, she was able to organize and centralize day-to-day clinic operations on three clinic into something much more structured and manageable.
Her templates were amazing. I didn’t have a dedicated system for managing my clients’ journals, but her creativity, technical skills, and attention to detail made it possible for us to deploy interconnected spreadsheets for every client. It completely changed how I worked with my clients and made our relationship much more dynamic, organized, and fluid.
ABOUT REALYN
I’m a Technical Operations Manager with 6+ years of experience helping businesses bring more structure to their operations and build systems that support sustainable growth.
Clear targets. Practical systems. People supported to do their best work.
My experience spans client success and billing, healthcare, real estate and insurance, coaching operations, analytics, and aviation data. I move between the big-picture process and the details that make a workflow hold together.
I’m assertive and results-focused: I set clear targets, take ownership, and bring teams toward practical solutions. I’m especially interested in partnering closely with founders and CEOs as an operations right hand.
View my résuméEXPERIENCE
Beagle · US Real Estate & Insurance
FixMyHair · UK Healthcare
The Winners’ Circle · Canada
Jetstar & Qantas · Aviation analytics
Freelance projects
LET’S MAKE OPERATIONS WORK BETTER
Tell me what’s slowing your team down or which workflows you’d like to improve. I’ll get back to you to discuss a practical next step.